Where can I find the best details about Ruckus Products and it's support?
SummaryRuckus Product Information - DATA SHEETS, FEATURES, CASE STUDIES, WHITE PAPERS, APPLICATION NOTES
QuestionWhere can I find the best details about Ruckus Products and it's support?
Customer EnvironmentCustomers looking for Controller or Access Point pre-sales information or specification details.
Root CauseDeployment planning needs consideration of multiple controller/access point and client/security methods to meet requirements.
ResolutionQ: Where to find data sheets on all products?
A: Under the company web site and Products tab on top of the page.
1. Select the product category(Like, access point, controller, etc) you want information for.
2. Choose the product (e.i. R730).
3. A page loads with product introduction along with links to download Datasheet, White paper, Product info, etc.
4. Select the type of information desired and then mouse over on the desired device below.
- Another pull down menu appears with which language you prefer. Click on a language
and the info is loaded on the next screen.
5. Find the latest Ruckus Product Guide, check the below link.
6. To download user manuals/user guide, product software, software/firmware release notes and other support related queries, login to https://support.ruckuswireless.com
7. You may contact support from below available channels:
- Support chat: https://support.ruckuswireless.com/login (Login required)
- Support portal: https://support.ruckuswireless.com/cases/new (Login required)
- Support hotline: For different global regions, support contact number can be found under https://support.ruckuswireless.com/contact-us
August 18, 2020 09:24 AM (over 2 years ago)